📦 Delivery & Return Policy

🚚 Delivery Policy

At Gaffarwala, we ensure fast and reliable delivery across India.

Shipping Time:
• Orders are processed within 24–48 hours after confirmation.
• Delivery usually takes 3–7 business days, depending on your location.

Shipping Charges:
• Shipping charges (if any) will be shown at checkout.
• Free shipping may be available on selected products or offers.

Order Tracking:
• Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp.

Delivery Partners:
• We work with trusted courier services to ensure safe and timely delivery.

Important Notes:
• Delivery timelines may vary during sales, festivals, or due to unforeseen circumstances.
• Please ensure your address and contact details are correct to avoid delays.

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🔄 Return & Replacement Policy

We aim to provide the best quality products. However, if you face any issues, we’re here to help.

✅ Eligible for Return/Replacement:
• Damaged product received
• Wrong item delivered
• Manufacturing defect

❌ Not Eligible:
• Used or installed tempered glass
• Physical damage after use
• Change of mind

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📅 Return Window
• You must raise a return request within 48 hours of delivery.

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🔁 Replacement Process
1. Contact us via WhatsApp/Email with:
• Order ID
• Product photos/video proof
2. Our team will verify the issue.
3. Replacement will be shipped within 2–3 working days after approval.

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💸 Refund Policy
• Refunds are applicable only if replacement is not available.
• Refund will be processed within 5–7 business days to the original payment method.

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⚠️ Important
• Please record an unboxing video while opening the package for easy claim processing.
• Without proper proof, return/replacement requests may not be accepted.

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📞 Contact Us

For any queries or support:

GURU NANAK TELECOM
📧 Email: gaffarwalaofficial@gmail.com
📱 WhatsApp: +919560035149